Five Tips for Building Strong Customer Relationships
In a recent survey, customers said that the #1 reason they do business with a particular company is because of a relationship with someone within that company. The same survey also showed that 97% of customers did business with a particular salesperson because they liked and trusted that person. Thus, as salespeople, having a strong relationship in which people like and trust us is more important than any other factor in the sales process.
Key Sales Success Traits That Require No Talent
Many of the most successful salespeople are not Rhode Scholars and they possess no particular talents or gifts. Some might say, “Well, wait, they have the gift of gab. That’s a talent.” Yes, some do, but many do not, and many are introverts who are not super-comfortable on the social scene. That said, they are still successful. The reason being is that a lot, if not all, of the most important sales success traits don’t require you to be a member of Mensa nor do they require you to be a born socialite equipped with a silver tongue. So, what are these key success traits that almost anyone from any walk of life can have? Here they are…
Six More Success Traits of Top Salespeople
In last month’s article, I wrote about six success traits of top salespeople. In this article I’ll cover six more. As a refresher, here are the first six: a positive attitude, being action oriented, being prepared, being businesslike and business-savvy, the ability to stand out from the crowd, and finally, likeability, trustworthiness, and the ability to build relationships. Now, here are the additional six.
Six Success Traits of Top Producers
Most problems and complaints in sales and other relationships arise from poor communication. Poor communication most often results from either miscommunication or a lack of communication. Below are thirteen steps to ensure you communicate effectively.
How to Communicate Effectively When Selling and at Other Times
Most problems and complaints in sales and other relationships arise from poor communication. Poor communication most often results from either miscommunication or a lack of communication. Below are thirteen steps to ensure you communicate effectively.
Follow These Basics to Ensure Sales Success
John Wooden, perhaps the best college basketball coach ever, used to start each season by showing players how to properly put on their socks and sneakers as a mistake here could ‘domino-effect’ its way all the way to lost games. Vince Lombardi, the great Green Bay Packers coach, once said that football basically comes down to two things: blocking on offense and tackling on defense, and those great Packer teams spent 80% of their time practicing those two basics.
Significantly Increase Sales by Practicing
Every sports team practices. Not just the pros. College, high school, pee-wee, shoot I remember my Pony League baseball team practicing when I was five years old. Add to this the fact that many, if not most, professionals practice. Would you want a heart surgeon who hasn’t practiced on cadavers, and in many other ways, shapes, and forms, doing open-heart surgery on you?
Sales is a Contact Sport
A few days ago, I was watching an Ed Mylett interview featuring Ryan Serhant, a highly successful real estate agent in New York City. According to Ryan, a key factor in his success is reaching out to 15 new people daily. This resonated with a conversation I had two months ago with Rick Fingerman, a local financial planner, who shared a similar strategy. He recounted the story of a very successful insurance agent who attributed his success to talking to three new people seven days a week about what he did for a living. He said it didn't matter if they were at the supermarket or he met them at church, the key was to talk to three new people a day.
Navigating Efficiency: The Benefits of Remote Online Notary for Yacht Brokers
We’ve all been there…inching towards closing day, and the client says, ‘I’m traveling, and I can’t get the closing documents notarized for a few days.’ In our world of yacht brokerage, efficiency, accuracy, and seamless transactions are paramount. The incorporation of a remote online notary has revolutionized the landscape for yacht brokers, offering a myriad of benefits that streamline processes, enhance client experiences, and elevate the overall efficiency of transactions.
Current Challenges in Market for 2023/2024
We are just coming out of the fall boat show season. Atlantic-Cruising yachts had a company meeting to discuss the two main challenges facing our team this year. Many of us are aware of the rising interest rates and difficulty for clients to secure insurance for their boats. We had an insurance underwriter and a finance expert share some of their knowledge to help us educate our buyers so they can qualify and close on their new or used boats.
Are Salespeople Born Or Made?
Are salespeople born or made? This is a question that comes up from time to time and, for some reason, has been coming up in my conversations a lot lately. It’s the old nature versus nurture. While most people are open-minded to both arguments, I’ve recently run into some people who are adamant about the subject, one in particular saying they are born, the other saying they are made. Here’s my two cents.
